TERMS AND CONDITIONS FOR NOMAD SERVICES

Last updated: 09.03.2025

1. DEFINITIONS AND GENERAL TERMS
1.1. This document sets out the general terms and conditions applicable to the services provided by NOMAD EXCLUSIVE MEDIA SRL (hereinafter referred to as “Provider”), registered in Romania.
1.2. The Beneficiary is any natural or legal person purchasing web development or maintenance packages from the Pro

2. CONTRACT SCOPE
2.1. The Provider offers web development, administration, and maintenance services as described in the official offer.
2.2. Web development services require a minimum contract duration of 3 years. Maintenance services are available as a monthly subscription with no minimum contract duration.

3. CONTRACT DURATION AND TERMINATION
3.1. The contract for web development services has a minimum duration of 3 years and may be terminated early only by paying the full amount for the remaining contractual period.
3.2. Maintenance services can be canceled at any time with a 30-day prior written notice.
3.3. Early termination due to a serious breach of contractual obligations does not exempt the responsible party from paying damages.

4. PRICING AND PAYMENT TERMS
4.1. Prices are specified in the commercial offer and on the Provider’s official website.
4.2. Invoices for web development services are issued according to the agreed-upon schedule. Payment may be made in full or in installments if stipulated in the contract.
4.3. Maintenance subscriptions are billed monthly, quarterly, or annually, depending on the option chosen by the Beneficiary.
4.4. If the Beneficiary delays payment for more than 15 days, the Provider has the right to suspend services until outstanding amounts are settled.

5. INTELLECTUAL PROPERTY RIGHTS
5.1. Intellectual property rights over source code, design, and other deliverables remain with the Provider until full payment is received.
5.2. Upon full payment, usage rights are transferred to the Beneficiary, except for third-party modules/licenses, which remain subject to the original licensing terms.

6. LIMITATION OF LIABILITY
6.1. The Provider is not responsible for:

• Data loss caused by external factors or actions of the Beneficiary.

• Technical issues caused by third parties (e.g., hosting providers, cyber-attacks, hardware failures).

• Modifications made by the Beneficiary or third parties without the Provider’s consent.

7. CANCELLATION AND REFUND POLICY
7.1. Web development services cannot be canceled without covering costs for the minimum 3-year contractual period.
7.2. Maintenance subscriptions can be canceled at any time, with no refunds for already paid periods.
7.3. If the service is terminated due to the Provider’s fault, amounts paid for unused periods will be fully refunded.

8. DATA PROTECTION (GDPR COMPLIANCE)
8.1. The Provider processes the Beneficiary’s personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).
8.2. Collected data is used solely for service provision and is not shared with third parties, except when required by law.
8.3. The Beneficiary has the right to access, rectify, delete, or restrict the processing of their data.

9. APPLICABLE LAW AND DISPUTE RESOLUTION
9.1. This document is governed by Romanian law and applicable European Union regulations.
9.2. Any dispute shall be resolved amicably, and if unsuccessful, shall be submitted to the competent courts in Bucharest, Romania.

10. FINAL PROVISIONS
10.1. Nomad reserves the right to modify these terms and conditions, notifying the Beneficiary at least 30 days before changes take effect.

For any questions or clarifications, you can contact us at [email protected].